Think Different Business Program

Sorry ! This event is not available at the moment

The Think Different Business Program will be hosted in conjunction with the 2018 Trades Industry Conference (Thursday 6 - Friday 7 September) at the world renowned Brisbane Convention and Exhibition Centre. The Think Different Business Program will be held on the Boulevard Level of the Convention Centre, while the Trades Industry Conference will be held on the Plaza Level This program is uniquely tailored to suit business owners, directors and administration professionals in the plumbing, fire, gas, mechanical and hydraulic trades.


7:30am Trade area open (7:30am - 5:00pm) Trades Industry Conference (Plaza Level)

Session 1 - Digital Marketing for Trades

How to use digital marketing to be found online when your customers are looking

Being found online is essential for any plumbing business and customers expect to search on-demand and find a service that meets their requirements within a short time frame. In this marketing workshop, Mara Roberts will give you ways to advertise your business online so that customers find you instead of your competitors. She’ll give you practical ways to advertise on Google Adwords and Facebook, show you how your website should be set up so that it works for you while you are on the job and how to implement marketing automation so that you can follow up enquiries like a pro.

Mara Roberts

9:30am Morning Tea

Session 2 - Profit Coaching for Plumbing Businesses

An interactive workshop with top takeaways to use in your business to protect your assets so you don't get in a situation where you might lose everything you own. We'll discuss how really understanding your business numbers can help you run your business more effectively and help you generate more profits. We'll also look at the bookkeeping and accounting technologies that can save your business hundreds, if not thousands, of dollars. A lucky door prize will also be drawn for one lucky attendee.

Michael Renton
Xact Accounting


Interactive Panel Q & A

Attendees will have the opportunity to put forward questions for industry experts from all aspects of running a plumbing and gas business. Including Technical, HR, Taxation, Debt Recovery, Cashflow and more! Guest speakers include Suzanne Faulkner (Xact Accounting), Kym Campbell (MPAQ), Ernie Kretschmer (MPAQ), Angela McDonald (Optimum Recoveries).


12:30pm Lunch
1:30pm Travel to Networking Function

Networking Function

Wrap up the day with a unique networking function, experiencing wine and food matching with an expert sommelier.

4:00pm Return to Brisbane Convention and Exhibition Centre
7:00pm Conference Gala Dinner (Optional extra for attendees of the Think Different Business Program - additional costs apply)


Registration has now closed. Please contact MPAQ on 07 3273 0800 or at for further information.

NOTE - Members of the presenting Associations receive the member pricing for this event. Day passes and separate tickets are available to the networking function and gala dinner if required.

Program Partner

Proudly Presented By

The Master Plumbers' Association of Queensland (MPAQ)
is the peak industry body representing plumbing
contractors throughout Queensland, from sole operators
to medium sized plumbing businesses and large
contracting firms.
Find out more Become a Master Plumber

Is your plumber a Master Plumber?

Find one today.

MPAQ Platinum Corporate Supporters