Discover everything you need to know about Consumer related information!
Information for Consumers
Information for Consumers with regards to a plumber or plumbing work completed including how to ensure you are using a licensed plumber!
Mediation Request Form
This form is for use by customers of MPAQ members wishing to utilise Master Plumbers' Association of Queensland (MPAQ) as a mediation service between themselves and their contracted plumber, drainer and/or gas fitter.
Plumbing a Priority after a flood
In the wake of North Queensland's flooding disaster, HEALTH AND SAFETY MUST REMAIN A KEY PRIORITY for people as they return to their homes.
Protecting Your Water Post COVID-19
As the COVID-19 lockdown restrictions ease, it is important that business owners ensure the safety of their building’s water systems before occupancy resumes.
Notification of Defective Works
This form will assist MPAQ in creating a case for defective works to take to the Queensland Building and Construction Commission (QBCC).
Public Warned of Water Heater Dangers
MPAQ would like to warn people of water heater dangers and the importance of not performing plumbing work unless you are a licensed person after a recent report of a woman in QLD who received facial burns after a hot water system reportedly exploded.
Who Can Perform Plumbing and Drainage Work Legally?
The health and safety of the community is reliant on professional, licensed people undertaking plumbing and drainage work. In Queensland, legislation stipulates that any unlicensed persons (people who are not qualified to undertake plumbing and drainage work) cannot perform what is considered "regulated wor", stipulated in the Plumbing and Drainage Act 2019.
Safety First for Impending Storms in South East Queensland
With several days of severe storms predicted in South East Queensland by the Bureau of Meteorology (BoM), the Master Plumbers’ Association of Queensland (MPAQ) is urging everyone to ensure that plumbing is a key priority in storm preparation.
Information for Consumers
Information for Consumers with regards to a plumber or plumbing work completed or with regards to using a licensed plumber.
Frequently asked questions pertaining to plumbing, drainage and gasfitting for consumers and home owners
Public Warned to Not Install DIY Hoses or Bidets
Consumers are being warned not to install DIY hoses and bidets during the global COVID-19 crisis, after an article titled “Australian Ingenuity Saves the Day Again” was published in the Sunday Mail on 5 April highlighting a DIY toilet conversion.